Course Cancellation Policy
All bookings for our courses are binding. The invoice must be settled by the payment deadline or, in the case of last-minute bookings, by the day of the course. Otherwise, the participant undertakes to pay the outstanding amount in exact cash at the venue.
MiniSchoggi reserves the right to cancel courses up to 5 days before the course starts due to insufficient demand and without giving further reasons. In such a case, the participant has the option of attending an alternative course or claiming a full refund of any payments already made.
Courses held on site:
If you are unable to attend a course or no longer wish to attend, a distinction is made between rebooking for a different date and cancelling. Please note that a course can never be rebooked or cancelled free of charge, not even due to illness. Costs will therefore always be incurred, although these are waived in most situations (illness, accident, etc.) if you have taken out participation cover; see below for further details.
Reclassification
Participants may reschedule their course booking up to 30 days before the course starts, subject to a processing fee of CHF 20. If the participant reschedules the course at a later date, 50 per cent of the course fee will be payable. The fee applies to each booked place on the course.
Rescheduling less than 48 hours before the course starts is not possible and will be treated as a cancellation.
Cancellation
Participantsmaycancel their place on the course up to 30 days before the course starts, subject to an administration fee of CHF 50.
If the participant cancels the course at a later date or fails to attend on the day of the course,100 per cent of the course feewill bepayable. The fee applies to each course place.
Eligibility criteria for course booking
Course protection is the ideal addition to your course booking, and one you shouldn’t overlook. It ensures that, even in the event of unforeseen circumstances such as illness, an accident, etc., ( see here for a full list and details), you can still attend the course at a later date at no extra cost. The course protection is not compulsory and can be purchased voluntarily alongside the course. If you do not take out this cover, the standard course and cancellation terms and conditions will apply.
What happens if you fall ill or have an accident?
Unfortunately, situations do arise in life that make it impossible to attend a planned course. These may include a sudden illness, a severe bout of flu or even an accident. We at miniSchoggi deeply regret such occurrences, as we would, of course, love to welcome all registered participants to the course. However, the course fees are still payable in all circumstances, as we are usually unable to resell the booked place at such short notice and have already incurred various costs in connection with the booking. Therefore, even with the best will in the world, we cannot bear these individual risk costs for a single person ourselves. We therefore recommend booking voluntary participation cover. Thank you very much for your understanding.
Live online courses & third-party cancellation insurance
Live online courses
Live online courses cannot be cancelled, but your place can be transferred to another person; to do so, simply send an email to events@minischoggi.ch before the live online course begins.
If you would like to rebook for a different date or a different course, this is possible up to 48 hours before the course starts, subject to a processing fee of CHF 20.
External cancellation insurance as additional cover
Cancellation insurance is a useful addition to participation cover. Whilst this is not, of course, compulsory, it does offer the insured person financial protection in the event of various circumstances (see the link below for details). This means that the insured person will be compensated on a pro rata basis for any services not used.
Please note that the restrictions are very extensive, so this cannot be compared with participation cover! The major advantage, however, is that external costs are usually also covered; if this is important to you, it may be worth considering.
You can find further informationhere.